Terms and Conditions for Plateau Spirits Aps

In general

Plateau Spirits wishes to comply with Danish legislation on the sale of alcohol. Persons under the age of 18 can therefore not buy alcohol at this site.

Delivery and shipping

The delivery time for your order is 1-3 hverdage.

Plateau Spirits Aps uses DAO - Direkte for shipment of your ordered items.

Freight cost is calculated from the weight of the items.

You can choose to have your shipment sent with delivery to your home address or the nearest package shop.

You will receive a Track and Trace-numer upon shipment, which allows you to track the shipment at all times.

Free delivery in Denmark!

Delivery in DK free of charge, no matter how much you order. Order at Plateauspirits.com. If you have inquiries for items that are not on the site, you are always welcome to contact us on phone +45 40 23 53 49. The website is updated on a regular basis.

All prices on the website are incl. VAT and other taxes.

When you trade with Plateau Spirits, agreements are concluded in English or Danish.

Payment

Plateau Spirits Aps accepts online payments with the following credit cards Dankort, Visa, Mastercard.
Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

When paying with Visa Electron and Mastercard Debit, which is a debit card, the payment will be reserved in your account in accordance with the terms of your card until we withdraw or decline the payment.

All prices on the website include VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

Plateau Spirits Aps uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Refunds

Plateau Spirits Aps offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail om info@plateauspirits.com. In your message, clearly make us aware, that you want to use your right of withdrawal.

Privacy Policy

When shopping through the Plateau Spirits website, you must provide at least the name, address, phone number and e-mail address. This information is required for us to complete your specific order.

All registered information is processed in accordance with the rules of the Personal Data Act. Your information will not be sold or disclosed to third parties. As a registered person you always have the right to access and you can object to a registration in accordance with the rules in the Personal Data Act.

All information you transfer to Plateau Spirits will be received unencrypted. Plateau Spirits is data manager and our database servers are securely locked, technically secured and furthermore protected by modern alarm systems. Plateau Spirits stores registered information for 5 years as prescribed in the Accounting Act, in addition to the accounting year, after which they are deleted.

Your personal information

In order for you to enter into an agreement with us via the website, you must register with the following personal information:

  • Name
  • Address
  • Phone number
  • Email address

We make the registration of your personal information only for the purpose of delivering the item to you.

The personal data are registered with Plateau Spirits and stored for 5 years (due to the requirements of the Bookkeeping Act) after which the information is deleted.

When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed of exactly what information is collected and why.

The proprietor of Plateau Spirits has access to the information that is registered about you.

We do not store customer information encrypted. We do not transmit customer information encrypted.

The information given to Plateau Spirits is not disclosed or sold to third parties in any way, and we do not detect any personally sensitive information.

As registered with Plateau Spirits, you are always entitled to object to the registration. You also have the right to understand what information is registered about you.

You can read more about our privacy policy and cookie policy.

You have these rights in accordance with the Personal Data Act and you can contact Plateau Spirits by e-mail: info@plateauspirits.com.

Plateau Spirits

Valdemarsgade 57
1665 København
Danmark
Tel: +45 40 23 53 49 / +45 22 42 20 20
MobilePay: 48258
Email: info@plateauspirits.com
VAT: 39572702

Plateau Spirits
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