Terms of trade

In general

Plateau Spirits wishes to comply with Danish legislation on the sale of alcohol. Persons under the age of 18 can therefore not buy alcohol at this site.

Delivery and shipping

Plateau Spirits will ship within 2 business days to addresses in Denmark if your order is placed before 14:00 and the items in question are in stock. All shipments will of course be securely wrapped in approved packaging.

If you are a customer outside DK, please contact us and we will contact you with an offer.

Free delivery in Denmark!

Delivery in DK free of charge, no matter how much you order. Order at Plateauspirits.com. If you have inquiries for items that are not on the site, you are always welcome to contact us on phone +45 40 23 53 49. The website is updated on a regular basis.

All prices on the website are incl. VAT and other taxes.

When you trade with Plateau Spirits, agreements are concluded in English or Danish.

Payment

On Plateau Spirit's website you can only pay with Mobilepay. If you do not have this option, an invoice will be sent with payment information and the item will be shipped when payment is received.

No fee will be charged upon payment.

Refunds

If the items submitted do not match your wishes, you can get the money back. The item must only be returned in substantially the same condition and quantity as received within 14 days of receipt.

Please attach an invoice, a description of why the goods are returned, and the bank registration number and account number, on which the money is requested.

As a customer, you are responsible for shipping costs from your home to Plateau Spirits. The item (s) should be sent to the following address:

Plateau Spirits
Rathsacksvej 1
1862 Frederiksberg
Denmark

If you refuse to receive the item from the postal service, it will be returned to us and we will credit the full amount to your account.

If you have sent an item for cancellation or complaint, you will always receive an email when we have received the item. In the mail you will receive information about the further process of processing your withdrawal / complaint.

Privacy Policy

When shopping through the Plateau Spirits website, you must provide at least the name, address, phone number and e-mail address. This information is required for us to complete your specific order.

All registered information is processed in accordance with the rules of the Personal Data Act. Your information will not be sold or disclosed to third parties. As a registered person you always have the right to access and you can object to a registration in accordance with the rules in the Personal Data Act.

All information you transfer to Plateau Spirits will be received unencrypted. Plateau Spirits is data manager and our database servers are securely locked, technically secured and furthermore protected by modern alarm systems. Plateau Spirits stores registered information for 5 years as prescribed in the Accounting Act, in addition to the accounting year, after which they are deleted.

Your personal information

In order for you to enter into an agreement with us via the website, you must register with the following personal information:

  • Name
  • Address
  • Phone number
  • Email address

We make the registration of your personal information only for the purpose of delivering the item to you.

The personal data are registered with Plateau Spirits and stored for 5 years (due to the requirements of the Bookkeeping Act) after which the information is deleted.

When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed of exactly what information is collected and why.

The proprietor of Plateau Spirits has access to the information that is registered about you.

We do not store customer information encrypted. We do not transmit customer information encrypted.

The information given to Plateau Spirits is not disclosed or sold to third parties in any way, and we do not detect any personally sensitive information.

As registered with Plateau Spirits, you are always entitled to object to the registration. You also have the right to understand what information is registered about you.

You can read more about our privacy policy and cookie policy.

You have these rights in accordance with the Personal Data Act and you can contact Plateau Spirits by e-mail: info@plateauspirits.com.

Plateau Spirits ApS

Rathsacksvej 1
1862 Frederiksberg C
Danmark
Tel: +45 40 23 53 49
MobilePay: 48258
Email: info@plateauspirits.com
VAT: 39572702

Plateau Spirits ApS
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